RE: [SPAM]Re: Web Survey ?

Laura --

I'd like to suggest that you, me, Ruth and Media Central conference call
on this survey requirement...This will help bring us all up to speed and
is a good starting point for building a relationship with them...If you
agree, perhaps Ruth can arrange the call...

Rob

-----Original Message-----
From: Laura Perry [mailto:laurap@slic.com]
Sent: Wednesday, May 06, 2009 12:03 PM
To: rhack@twcny.rr.com; 'Helene Mellon'; 'Elizabeth Graham'; Fountain,
Ray; 'Tom Sauter'; 'Wade A. Davis'; 'SLC IT Blog'; greg@stlawu.edu;
Perretta, Francine; Peck, Don; 'Jennifer French'; Pray, Cheryl; 'Carrie
Tuttle P. E.'; 'Dave Wolf'; Turbett, J. Patrick; 'Marc Rousch'; 'Patti
Fisher'; 'Phil Deleel'; 'Bill Hunter'; Montan, Jon; 'Laurel Goolden';
Johnson, Rick; St. Hilaire, Karen; PhilW@slic.com; 'Kevin Lynch'; 'Pat
McKeown'
Cc: Sevick, Joanne; Cobb, Tedra; Doyle, Ruth; Hack, Rob
Subject: RE: [SPAM]Re: Web Survey ?

Great point Rob.

Ruth - can you let us know your thoughts? Let me know if you want to
talk about this further to get any additional background.

-----Original Message-----
From: rhack@twcny.rr.com [mailto:rhack@twcny.rr.com]
Sent: Wednesday, May 06, 2009 11:57 AM
To: 'Helene Mellon'; Elizabeth Graham; Ray Fountain; 'Tom Sauter'; 'Wade
A. Davis'; SLC IT Blog; greg@stlawu.edu; 'Perretta, Francine'; 'Donald
A. Peck (R)'; 'Jennifer French'; Pray, Cheryl; 'Carrie Tuttle P. E.';
Dave Wolf; J. Patrick Turbett; 'Marc Rousch'; 'Patti Fisher'; 'Phil
Deleel'; 'Bill Hunter'; 'Jon Montan'; 'Laurel Goolden'; 'Rick Johnson';
'Karen St. Hilaire'; PhilW@slic.com; Laura Perry; 'Kevin Lynch'; 'Pat
McKeown'
Cc: 'Sevick, Joanne'; 'Tedra Cobb'; rdoyle@stlawco.org;
rhack@stlawco.org
Subject: [SPAM]Re: Web Survey ?

Laura, et al --

I'm thinking we should ask Ruth Doyle, who is currently managing the
website redesign project, to ask Media Central what tool to
recommend...Media Central was selected for the website redesign...

As I'm sure this won't be the last time we will need a survey, I suggest
we make it part of our suite of tools with Media Central...

In the interim as the new site is being built, they could even host this
survey and make it acccessible on the current site...

I have not met Media Central yet - and have just recently begun reading
the RFP and response...

Thoughts, comments?...

Rob

---- Laura Perry <laurap@slic.com> wrote:
> The County is seeking the input and advice from the IT Committee
> regarding an upcoming county wide survey which will seek feedback
> regarding customer service issues related to County services. The
> survey committee is interested in making the survey available on the
> web and on paper - much the same way we conducted our 2008 survey.
> The committee is interested in receiving recommendations on utilizing
> the web to conduct a survey. Using the Allen Tunnel survey tool (the
> online survey the IT Committee used) is an option but that seems to be

> slightly overkill since there is no need to tie responses to a
> geographic location. I'm thinking there is a widely available, and
> low cost web based service that IT Committee folks may have experience

> using. Survey monkey has been tossed out as an example, but not
having used it before I'm not familiar with its capabilities or
limitations.
>
>
>
>
> If you have suggestions on this topic, please offer them up. Thanks!
>
>
>
> -Laura
>
>
>