RE: Web Survey ?

Good Morning,

First of all , let me apologize for being MIA, it’s been quite crazy lately.

 

Would the geographic info be helpful?  Would distance and accessibility to a service be reflected based on where residents live?  Are there services that cover multiple areas, and perhaps serve some areas better than others?

 

Just thoughts… If that’s not important, Survey Monkey seems to be a good tool (we use it hear) and it’s affordable.

 

Kevin

 

 

 

From: Laura Perry [mailto:laurap@slic.com]
Sent: Tuesday, May 05, 2009 9:29 AM
To: 'Bill Hunter'; 'Carrie Tuttle P. E.'; Dave Wolf; 'Donald A. Peck (R)'; Elizabeth Graham; greg@stlawu.edu; 'Helene Mellon'; J. Patrick Turbett; 'Jennifer French'; 'Jon Montan'; 'Karen St. Hilaire'; Kevin Lynch; 'Laurel Goolden'; 'Marc Rousch'; 'Pat McKeown'; 'Patti Fisher'; 'Perretta, Francine'; 'Phil Deleel'; PhilW@slic.com; Pray, Cheryl; Ray Fountain; 'Rick Johnson'; Rob Hack; SLC IT Blog; 'Tom Sauter'; 'Wade A. Davis'
Cc: 'Sevick, Joanne'; 'Tedra Cobb'
Subject: Web Survey ?

 

The County is seeking the input and advice from the IT Committee regarding an upcoming county wide survey which will seek feedback regarding customer service issues related to County services.  The survey committee is interested in making the survey available on the web and on paper – much the same way we conducted our 2008 survey.  The committee is interested in receiving recommendations on utilizing the web to conduct a survey.  Using the Allen Tunnel survey tool (the online survey the IT Committee used) is an option but that seems to be slightly overkill since there is no need to tie responses to a geographic location.  I’m thinking there is a widely available, and low cost web based service that IT Committee folks may have experience using.  Survey monkey has been tossed out as an example, but not having used it before I’m not familiar with its capabilities or limitations. 

 

If you have suggestions on this topic, please offer them up.  Thanks!

 

-Laura